UK Royal Mail deliveries may experience slight delays due to the upcoming Easter bank holiday - over this coming weekend.

FREE UK DELIVERY ABOVE £100
CALL US: 0141 248 7283

Delivery Information

Please note we are unable to ship tobacco products to the EU, USA & Canada.

Robert Graham 1874 Team


GENERAL INFORMATION

Robert Graham uses reputable courier services and we ship worldwide. Within the UK we aim to deliver within 2 working days. Orders placed after 1pm on a Friday, will be typically processed for dispatch on the following Monday.

International delivery times may vary depending on destination.

The shipping costs may vary and depend on the weight of your parcel.

We strongly recommend taking on transport insurance for your purchase. You will have an option to do so at the check-out.

Regrettably we cannot ship cigars or any other tobacco products to the USA and Canada.

 

LARGE AND BULKY ITEMS

Please note: Large and heavy objects can be subject to additional shipping cost as per courier quote.

You will be notified by email with confirmation of any additional cost prior to dispatch.

For deliveries of large/bulky or heavy items to destinations overseas, or outside mainland UK including Northern Ireland, please email us for a shipping quote on [email protected]

You will be contacted by our sales team should your order be subject to any additional shipping costs.

ALCOHOL DISPATCH INFORMATION

To find out more information on how much delivery will cost you and how long it should take for your item to arrive, please refer to the charge below:

UPS Courier - £10.00 for 1 to 6 bottles or up to 10 kilo weight.

UK mainland orders are typically delivered within 1-4 working days. Outside of the UK mainland and Highlands, Islands and Northern Ireland deliveries please add additional working day and these locations are subject to sub-charge.

Overseas Delivery - Delivery cost starts at £14.00 per bottle.

International orders are typically delivered within 7-10 working days but this can vary depending on the location. Please contact us if your order has not been delivered within 21 working days.

Please note that delivery can be subject to additional shipping cost as per courier partner quote. For large / bulky orders. You will be notified by email with confirmation of any additional cost prior to dispatch.

 

UNITED KINGDOM MAINLAND SHIPPING

Free shipping on tobacco products orders above £50
Free shipping on whisky, spirits and wine orders over £100

To find out more information on how much delivery will cost you and how long it will take for your item to arrive, please refer to the charges at checkout or if you have any futher queries then please call our mail order department for more details. 

Singles, Packs and Box orders, Smokers Accessories and Tobacco are usually dispatched by tracked or Special delivery. Humidors and large and heavy items are usually dispatched by courier services.

Please note our DAILY CUT OFF time for all orders requested for NEXT DAY DELIVERY is 1pm.

 

UNITED KINGDOM OFFSHORE SHIPPING

For deliveries of large / bulky or heavy items to destinations outside mainland UK including Northern Ireland, please email us for a shipping quote to [email protected]

You will be contacted and informed about any additional postage and packaging cost in advance by our sales team should your order be subject to any additional shipping cost to any of these destinations.

OVERSEAS DISPATCH INFORMATION

EUROPEAN SHIPPING
Courier Dispatch (Humidors and parcels over 2 kilo - approx. 4-5 working days)
Airmail - Large Items (Books, Liquor, Coffee up to 2kilo - approx. 7-10 working days)
Airmail - Small items (Tobacco, accessories, coffee up to 1 kilo - approx. 7-10 working days)
Airmail - Single cigars (up to 10 singles per order - approx. 7-10 working days)

Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to dispatch.

OUTSIDE EUROPE
Courier Dispatch (Humidors and parcels over 2 kilo - approx. 5-7 working days)
Airmail - Large Items (Books, Liquor, Coffee over 1 kilo - approx. 7-10 working days)
Airmail - Small items (Tobacco, accessories, coffee up to 1 kilo - approx. 7-10 working days)
Airmail - Single cigars (up to 10 singles per order - approx. 7-10 working days)

Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to dispatch.


LIGHTERS DISPATCH

We can only ship lighters to mainland UK and within European Union.

Please note that all lighters are dispatch 'drained'.
There is no gas. All lighters are posted empty.

 

CHOOSING SHIPPING OPTION

Please note that you are in fact able to choose your shipping option whilst shopping at our store simply by clicking on the required method on the shipping page.

Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote.

You will be notified by email with confirmation of any additional cost prior to dispatch.

CLICK AND COLLECT

Not all of our stores carry the full range that is available through our website - please allow 3-4 working days for your items to arrive at your requested store.

You will be contacted by a member of our Staff when your order is ready for collection.

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