Shipping Information

Christmas Info

Normal delivery terms do not apply in December.

To guarantee Christmas Delivery please order before 2pm on Wednesday 21st of December.

General Info

Robert Graham uses reputable courier services and we ship worldwide. Within the UK we aim to deliver within 2 working days. Orders placed after 2pm on a Friday, will be typically processed on Monday.

International delivery times vary depending on destination. After your purchase has been processed, you will receive an email notification with your delivery tracking number.

The shipping costs vary and depend on the weight of your parcel. Use our calculator to estimate the shipping cost for your purchase.

We strongly recommend taking on transport insurance for your purchase. You will have an option to do so at the check-out.

Note: Regrettably we cannot ship cigars or any other tobacco products to the USA and Canada.


Large and bulky items

Please note: Large and heavy objects can be subject to additional shipping cost as per courier quote.

You will be notified by email with confirmation of any additional cost prior to dispatch.

For deliveries of large/bulky or heavy items to destinations overseas, or outside mainland UK including Northern Ireland, please email us for a shipping quote on info@robertgraham1874.com

You will be contacted by our sales team should your order be subject to any additional shipping costs.

 

Alcohol Dispatch Information

To find out more information on how much delivery will cost you and how long it should take for your item to arrive, please refer to the charge below:

UK Standard Delivery - £8.50 for 1 to 6 bottles or up to 10 kilo weight.

UK mainland orders are typically delivered within 2-4 working days. Outside of the UK mainland and Highlands, Islands and Northern Ireland deliveries please add additional working day and these locations are subject to sub-charge.

Overseas Delivery - Delivery cost starts at £14.00 per bottle.

International orders are typically delivered within 7-10 working days but this can vary depending on the location. Please contact us if your order has not been delivered within 21 working days.


Please note that delivery can be subject to additional shipping cost as per courier partner quote. For large / bulky orders. You will be notified by email with confirmation of any additional cost prior to dispatch.

 

United Kingdom Mainland Shipping

To find out more information on how much delivery will cost you and how long it will take for your item to arrive, please refer to the charge below:

Singles, Packs and Box orders, Smokers Accessories and Tobacco are usually dispatched by tracked or Special delivery. Humidors and large and heavy items are usually dispatched by courier services.

Please note our DAILY CUT OFF time for all orders requested for NEXT DAY DELIVERY is 2pm.

 

United Kingdom Offshore Shipping

For deliveries of large / bulky or heavy items to destinations outside mainland UK including Northern Ireland, please email us for a shipping quote to  info@robertgraham1874.com

You will be contacted and informed about any additional postage and packaging cost in advance by our sales team should your order be subject to any additional shipping cost to any of these destinations.

 

Overseas Dispatch Information

EUROPEAN SHIPPING
Courier Dispatch (Humidors and parcels over 2 kilo - approx. 4-5 working days) £45.00
Airmail - Large Items (Books, Liquor, Coffee up to 2kilo - approx. 7-10 working days) £25.00
Airmail - Small items (Tobacco, accessories, coffee up to 1 kilo - approx. 7-10 working days) £15.00
Airmail - Single cigars (up to 10 singles per order - approx. 7-10 working days) £7.00

Please note that humidors or large and heavy objects
Can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to dispatch.


OUTSIDE EUROPE
Courier Dispatch (Humidors and parcels over 2 kilo - approx. 5-7 working days) £60.00
Airmail - Large Items (Books, Liquor, Coffee over 1 kilo - approx. 7-10 working days) £35.00
Airmail - Small items (Tobacco, accessories, coffee up to 1 kilo - approx. 7-10 working days) £20.00
Airmail - Single cigars (up to 10 singles per order - approx. 7-10 working days) £7.00

Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote.
You will be notified by email with confirmation of any additional cost prior to dispatch.


Lighters Dispatch

We can only ship lighters to mainland UK and within European Union.

Please note that all lighters are dispatch 'drained'.
There is no gas. All lighters are posted empty.

 

Choosing Shipping Option

Please note that you are in fact able to choose your shipping option whilst shopping at our store simply by clicking on the required method on the shipping page.

Please note that humidors or large and heavy objects can be subject to additional shipping cost as per courier quote.

You will be notified by email with confirmation of any additional cost prior to dispatch.

 

Click and Collect

Please allow 2-3 working days before collection.

you will be contacted by a member of our Staff when your order is available.